Your calls, handled well.
Inbound and outbound teams for support, sales and follow-ups. Around the clock, in clear, friendly English, on the tools you already use.
Inbound and outbound.
Inbound
We answer your customers so you don't have to.
- Customer support
- Order taking
- Technical helpdesk
- Appointment booking
Outbound
We reach out for you, then hand you the results.
- Lead generation
- Appointment setting
- Follow-up and reminder calls
- Customer surveys
Industries we support
See case studiesTaxi and ride dispatch
24/7 dispatch, driver assignment, bookings and follow-ups, on iCabbi, Autocab, Cab9 or your own software.
Trucking and logistics
Dispatch support, driver and carrier calls, load follow-ups and customer updates.
POS and payment devices
Merchant onboarding, technical support and sales calls for POS providers.
Streaming and entertainment
Phone and email support for subscriptions, logins and streaming issues.
Fashion and retail
Customer care and community replies that keep shoppers happy and coming back.
E-commerce
Order taking, order status, returns and lead follow-up for online stores.
What you can expect.
- Channels
- Phone, live chat, WhatsApp, SMS, email and social media.
- Coverage
- 24/7, so no query goes unanswered, whatever the time zone.
- Language
- Clear, friendly English. Need another language? We can hire for your account.
- Team size
- Start with a small, trained team and scale as you grow. We hire and train agents for each client.
- Security
- NDAs for every team member, role-based access to your systems, and call handling rules agreed with you up front.
- Tools
- HubSpot, Zoho, Zendesk, Salesforce, Freshdesk, Vicidial, iCabbi, Autocab and Cab9.
- Quality
- Calls are monitored and scored every week, and you get a plain-English report on the same rhythm.
- Setup time
- First live calls in as little as one to two weeks after kickoff.
- Pricing
- On request. Teams start from $8 per seat per hour.
How we set up your team
Keep scrolling. Each step lands on top of the last.
- Step 1 of 4
Brief
We learn your product, your scripts and your goals.
- Step 2 of 4
Train
The team is trained and tested before the first live call.
- Step 3 of 4
Go live
Calls start, with one point of contact on our side.
- Step 4 of 4
Report
You get regular reports and we adjust as we learn.



