House of Amir Adnan

House of Amir Adnan is one of Pakistan's most prestigious fashion houses, with three brands: menswear, womenswear and fragrances. It partnered with Tresta to make customer engagement smoother while growing its digital presence.

• The customer support team handled queries by phone, chat and email, with 24/7 brand representation.
• Community managers engaged directly with followers, building loyalty with prompt, personal replies.
• The brand was represented the same way across all three segments, day and night.

• Boosted customer satisfaction by 40% within the first quarter.
• Improved response times on customer queries to under 2 hours.
• Increased online sales through targeted digital campaigns across all three brand segments.

See the marketing work we did for House of Amir Adnan