Overview:
FnkAsia, known for its vibrant fusion wear for both men and women, faced challenges in handling digital customer engagement while maintaining brand storytelling. Tresta Solutions stepped in to provide full-scale marketing and customer support services.

Our Approach:

Marketing Strategy Team launched campaigns highlighting FnkAsia’s cultural fusion aesthetics.

Community Management Team engaged directly with followers, creating meaningful conversations around fashion and lifestyle.

Support Representatives managed customer queries, order tracking, and product-related questions, ensuring every customer felt heard.

Impact:

Reduced cart abandonment through proactive support.

Increased brand visibility with creative, festival-specific campaigns.

Enhanced customer trust with real-time engagement, leading to repeat sales.