WIDE VARIETY OF SERVICES
Our trained team manages taxi operations from start to finish with speed and precision. From 24/7 dispatch coverage to real-time driver assignment, we ensure zero delays in bookings, scheduling, and live monitoring.
we provide round-the-clock sales and customer support across calls, WhatsApp, SMS, live chat, and email, ensuring no query or opportunity is ever missed. Our team manages everything from lead follow-ups and upselling to booking modifications, complaint handling, and assistance, giving both customers and businesses a seamless experience.
Our marketing team helps businesses stand out with smart strategies and creative execution. We provide complete digital support, from social media management, ad campaigns and creative planning to content creation and design. Every piece of content is designed to engage the right audience while staying true to your brand’s identity.
Transform your ideas into powerful digital platforms with Tresta Solution’s web development services. We create custom websites that are fast, scalable, and built to grow your business.
Safeguard your brand’s credibility with Tresta Solution’s expert ORM services. We ensure your online presence reflects trust, professionalism, and positive customer perception.
Grow your business with Tresta Solution’s result-driven SEO services. From keyword research to technical optimization, we make sure your website gets found by the right audience.
We Don’t Just
Build Digital Services
We Make Them Shine
Why Choose Tresta?
At TRESTA Solutions, we go beyond standard outsourcing — we become an extension of your business. Our approach is built on reliability, transparency, and measurable performance that drives real results.
- End-to-End Solutions
- No need to run around finding different vendors. From customer care and dispatching to digital and creative support, TRESTA handles it all. One partner, all your solutions.
- Round-the Clock Reliability
- We don’t clock out when your customers need us most. Our team works 24/7, making sure someone’s always ready to answer, resolve, and support – no matter the time zone., trustworthy, and easy for our clients.
- Technology Backed Expertise
We know our way around platforms like HubSpot, Zoho, iCabbi, Autocab, and Vicidial. That means less “figuring it out” and more seamless support that feels effortless for both you and your customers.
- People You Can Trust
- TRESTA isn’t just a name – it’s our promise. Our agents are trained, reliable, and focused on building genuine connections with your customers so they feel heard, respected, and cared for.
Meet the Minds Behind Tresta Solutions
Together, our team blends strategy, quality, and care to deliver support that feels human.
Instent Industries
House of Amir Adnan
FnkAsia
What clients say
Tresta fundamentally changed our cost structure. We were spending a fortune running a 24/7 in-house support center. By partnering with them, we successfully transformed that fixed cost into a manageable, variable expense. Our overall operational overhead dropped significantly in the first six months, and the service quality actually improved. It’s the definition of a strategic move for growth.
Sarah L. Chief Operating Officer
Before Tresta, maintaining high-quality support across all channels was a nightmare. Now, we have 24/7/365 coverage across phone, live chat, and email. Our First-Contact Resolution (FCR) rate is consistently high, and our customers frequently compliment the professionalism of the agents, even during the late shift. They truly function as an expert extension of our premium brand.
Aisha M. VP of Customer Experience
We needed help scaling our social media responses without hiring a dozen community managers. Tresta’s SMM team stepped in and provided 24/7 monitoring and response across all platforms. They quickly understood our brand voice, managing everything from public inquiries to DM support. We saw a 40% boost in engagement and our response time improved dramatically.
Karan P. Head of Digital Marketing
We needed a partner who could handle extreme transaction and technical support peaks without compromising quality. Tresta’s technical specialists, mirroring their success with global streaming platforms, scaled up their team almost immediately to handle a massive spike in inbound support queries. They manage everything from subscription issues to platform errors, reliably and efficiently.
David H. E-commerce Director
We launched a targeted outbound campaign to qualify commercial leads across Toronto and Montreal. Tresta’s agents were outstanding, not just script readers, but professional communicators who knew how to pre-qualify and nurture opportunities. We saw a 25% increase in meeting-ready leads passed over to our in-house sales team, freeing up my expensive internal staff for closing deals.
Rémy C. Sales Director
The operational integration was seamless. We were concerned about bringing an external team into our proprietary systems, but Tresta’s team was already familiar with complex logistics and operational software. They quickly mastered our specific platform, allowing them to manage our real-time driver assignment and daily scheduling flawlessly. The partnership gives us rock-solid reliability where we need it most.
Rhea G. Director of Transportation
