Client: House of Amir Adnan (Renowned Fashion House in Pakistan)
Services Provided: Marketing Strategy, Customer Support, Community Engagement
Overview:
House of Amir Adnan is one of Pakistan’s most prestigious fashion houses, operating three distinct brands — men’s fashion, women’s wear, and fragrances. They partnered with Tresta Solutions to streamline customer engagement while scaling their digital presence across all three verticals.
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Portfolio
Our Recent Works
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WIDE VARIETY OF SERVICES
Taxi Operators & Dispatching
Our trained team manages taxi operations from start to finish with speed and precision. From 24/7 dispatch coverage to real-time driver assignment, we ensure zero delays in bookings, scheduling, and live monitoring. We handle cancellations, reschedules, and follow-ups while proactively tracking trips and keeping passengers informed. Drivers receive clear instructions to minimize confusion, and we also take care of lost & found requests. With expertise in taxi dispatch software like iCabbi, Autocab, Cab9 or any custom made software. Our dedicated dispatchers communicate directly with both drivers and passengers to keep operations seamless

24/7 Sales & Customer Support
we provide round-the-clock sales and customer support across calls, WhatsApp, SMS, live chat, and email, ensuring no query or opportunity is ever missed. Our team manages everything from lead follow-ups and upselling to booking modifications, complaint handling, and assistance, giving both customers and businesses a seamless experience. With performance tracked through resolution rates, conversions, and satisfaction scores - and transparent reporting , we keep your operations efficient and your customers happy. Every interaction is handled in clear, neutral English that feels professional, trustworthy, and easy for our clients
Marketing (Digital & Creative)
Our marketing team helps businesses stand out with smart strategies and creative execution. We provide complete digital support, from social media management, ad campaigns and creative planning to content creation and design. Every piece of content is designed to engage the right audience while staying true to your brand’s identity. Whether it’s running performance-driven ads, creating visuals that grab attention, or managing your brand presence across platforms, our team ensures consistency and impact. With a mix of creativity and data-driven strategies, we turn ideas into results that help businesses grow and stay ahead of the curve.
About Us
Who We Are
At TRESTA Solutions, we provide complete customer care and taxi dispatching services designed for businesses that need reliability, scalability, and round-the-clock support.
- Offshore BPO with UK/US focus
- 50 trained agents (scalable to 100+)
- 5+ years of expertise in customer service and dispatch operations
- Multi-channel support – phone, chat, WhatsApp, email
Our mission is simple: to make every interaction smooth, professional, and memorable. We combine advanced tools (HubSpot, Zoho, iCabbi, Autocab, Cab9, Vicidial) with strict quality monitoring to deliver cost-effective yet world-class solutions.
At TRESTA, we don’t just answer calls - we build long-term customer loyalty for your brand



Case Studies
Latest Posts From Case Studies
House of Amir Adnan
FnkAsia
Client: FnkAsia (Luxury Fashion Brand by Huma Adnan)
Services Provided: Marketing, Community Management, Customer Support
Overview:
FnkAsia, known for its vibrant fusion wear for both men and women, faced challenges in handling digital customer engagement while maintaining brand storytelling. Tresta Solutions stepped in to provide full-scale marketing and customer support services.
FuboTV
Client: FuboTV (Global Sports & Entertainment Streaming Platform)
Services Provided: Multichannel Customer Support (Phone & Email)
Overview:
FuboTV is a leading sports-focused streaming service offering live coverage of international leagues including Premier League, NFL, NBA, and more. They partnered with Tresta Solutions to enhance customer support efficiency.
Instent Industries
Client: Instent Industries (Event & Display Solutions Provider)
Services Provided: Email Marketing, Social Media Marketing
Overview:
Instent Industries required a stronger digital footprint to reach clients in B2B and B2C markets. Tresta Solutions designed targeted marketing strategies to generate leads and strengthen their online presence.
Taxi Dispatching Service
Client: [Confidential Taxi Dispatch Partner]
Services Provided: Call Handling, Dispatch Support, Customer Care
Overview:
A leading taxi service needed reliable customer support and dispatch management to streamline ride-booking operations. Leveraging our prior expertise, Tresta Solutions provided professional dispatch support tailored for the taxi industry.
IRVINEi (Now OVAL)
Client: IRVINEi AI & IoT Hub (Now rebranded as OVAL)
Services Provided: 360° Marketing, Pre-Sales Support
Overview:
IRVINEi — now known as OVAL — is an advanced AI and IoT smart home solution that integrates Computer Vision (CV) and Large Language Models (LLM) like ChatGPT into a sleek touch-screen device. Functioning both as a smart doorbell camera and a powerful IoT hub, it seamlessly connects with Alexa, Google Home, and over 2,700+ devices. The brand approached Tresta Solutions to build market presence, generate demand, and streamline pre-sales operations for its global launch.
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